We accept PayPal payments only.

You may be able to pay with a card via PayPal without a PayPal account.

Shipping

We ship our goods with Russian state-owned Russian Post company by registered airmail.

If item is ready to ship I will send it within 1-3 bussines days after payment confirmation. If item is marked as made to order it will take up to 7 days to complete your order.

Please make sure that your SHIPPING ADDRESS is CORRECT. It will be sent a shipping confirmation that includes a tracking number of your package. Standard international shipping takes up to 20 business days.

Normal delivery time out from Russia takes about:

  • U.S. – 12-25 days
  • U.K. – 10-18 days
  • Canada – 21-45 days
  • European Union countries – 9-15 days ( excluding Italy – 20-35 days )
  • Ukraine – 15-35 days
  • Australia – 21-45 days
  • New Zealand – 21-45 days
  • South Africa – 21-45 days
  • Israel – 10-18 days
  • Japan – 11-18 days
  • Other countries – to 45 days.

ATTENTION! Before Christmas the delivery time growing up +10-15 days for all countries, because the post offices are very busy. After December 3 We can not guarantee, that your purchase will be delivered earlier than Christmas.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

If the order is lost or damaged while shipment, please contact us. We will need 14 days to request a search of the package. As soon as we will get the confirmation on our issue from the mail, we will be able to refund your money or exchange the item.

Refunds and Exchanges

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.

Item must be returned within 14 DAYS after the buyer receives the item If you are not satisfied with your purchase.

We do not refund payment for delivery, only the cost of the product. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number.

IMPORTANT NOTE: Made to order and personalized items cannot be canceled and are not refundable.